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Terms & Conditions

Helping you find the right pump for every job – built to last, tested to perform.

Global Pump Solutions Ltd (GPS)


Effective Date: 1st July 2025

These Terms and Conditions (“Terms”) govern your use of the Global Pump Solutions Ltd (“GPS”, “we”, “us”, “our”) website and any transactions or services provided by us. By accessing or using our website or engaging with our services, you agree to be bound by these Terms.


1. General Use

  • The content of our website is for general information and promotional use only. It may change without notice.

  • You must not use this site in any way that causes, or may cause, damage to the website or impairment of availability or accessibility.

  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.


2. Products and Services

  • All products displayed on our website are subject to availability and may be withdrawn or modified at any time.

  • Product descriptions, specifications, and documentation are provided in good faith. However, GPS does not guarantee absolute accuracy and reserves the right to make changes without prior notice.

  • Prices are not displayed online. To enquire about pricing, availability, or bulk orders, please contact us directly.


3. Quotes and Orders

  • Quotes provided by GPS are valid for 30 days unless otherwise stated.

  • Placing an order constitutes an offer to purchase products in accordance with these Terms.

  • GPS reserves the right to accept or decline any order at our discretion.

  • All orders must be paid in full prior to dispatch unless otherwise agreed in writing.


4. Shipping and Delivery

  • Delivery times are estimates only and may vary depending on product type, location, and supplier availability.

  • GPS is not liable for delays outside our control.

  • Risk in the goods passes to the customer upon delivery.


5. Returns and Warranty

  • GPS products are backed by manufacturer warranties in accordance with their specifications.

  • If a product is faulty or damaged upon arrival, please notify us within 7 days.

  • Change-of-mind returns may not be accepted unless agreed beforehand and may incur restocking fees.

  • All return freight costs are the responsibility of the customer unless otherwise agreed.


6. Intellectual Property

  • All content on this website, including logos, graphics, product data, and designs, are the property of Global Pump Solutions Ltd or its licensors.

  • You may not reproduce, distribute, or commercially exploit any part of this website without our written permission.


7. Limitation of Liability

  • GPS is not liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or services.

  • Our total liability is limited to the value of the product purchased.


8. Privacy Policy

  • Your use of this website is also governed by our Privacy Policy, which outlines how we collect and manage personal information.


9. Governing Law

  • These Terms are governed by the laws of New Zealand.

  • Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of New Zealand courts.


10. Contact

For any questions regarding these Terms and Conditions, please contact:

Global Pump Solutions Ltd
Email: info@globalpumpsolutions.co.nz

Website: https://www.globalpumpsolutions.co.nz

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